EVP, Chief Customer Officer
Jackie comes to us with over 30 years of experience in IT and Clinical Development. She started her career in IT with Melvin Simon & Associates and then in 1990 moved to Eli Lilly, where she spent the last 27 years. At Lilly, Jackie started her career in IT within the infrastructure in very technical roles and progressed moving into more senior technical and leadership roles. In 2001, Jackie accepted a role in Clinical Development and that is where she continued building her leadership career.
Over the last 5 years, Jackie has represented Lilly on the TransCelerate OverSite Committee and also was the Sponsor & Leader of Shared Investigator Platform.
Jackie also was a member of the Society of Clinical Research Sites(SCRS) Leadership Council where she represented Pharma companies.
The last 3 years that Jackie spent at Lilly, she was the Sr. Director of Supply Planning and Systems. In this role she lead the team that was responsible for all of the clinical trial supply planning to the arrival and dispensing of drug to the patient. Jackie also have accountability for the IT systems that supported this teams, this included the Clinical Trial MRP system(SAP) and the Lilly IRT system.
One of the larger transformations both from a technical perspective and also business process was the co-development with Quintiles and Lilly of Infosario. Jackie led this with a co-leader from Quintiles. After Release 1.0 was complete, she took responsibility for the design and implementation of the organization to implement the new capabilities. This team was responsible for protocol optimization, feasibility, country selection and enrollment planning globally. This team grew in both capabilities and scope to eventually cover clinical planning through last patient entered treatment.
During Jackie’s time at Lilly she also gained OUS experience. She lived in both France and the UK from 1993 until 2008 when she returned to Indianapolis with her family.